Our IT systems are now restored and whilst testing continues for the time being, our services have returned to normal.

All hospital appointments will go ahead as planned.

The Trust's phlebotomy clinics at the Lister, New QEII and Hertford County hospitals will reopen for walk-in, non-urgent blood tests from Monday, 22 May – with hours at the Lister clinic extended daily until 8.00pm from Monday, 22 May to Friday, 26 May.

The diabetic eye screening and sleep unit services are now operating normally again.

The out-of-hours GP service at the New QEII is for booked GP appointments only.

The Trust is very grateful for the support and understanding that it has received from patients and the wider public during this time as our staff have worked very hard to return our IT systems to normal, whilst at the same time ensuring patients continued to receive high quality care.

Our Services

Our staff work hard to deliver the best quality of care to all our patients in the wide range of services we offer.

Work for us

Our Trust has an exciting future. Be part of something special - join our team.

Find out more about working for us or view our latest vacancies.

We also have a dedicated page just for our nursing and midwifery vacancies.

Why Choose Us?

We provide good quality healthcare to our local community and beyond.


At the East and North Hertfordshire NHS Trust we are proud of the wide range of general and specialist services we provide to our patients. We have over 5,000 dedicated staff making sure our patients get the best care.

Our four hospitals are:

In terms of the numbers of patients we see at our hospitals, here are the latest figures for 2015/16 taken from our annual report:

  • A&E attendances – 141,260
  • Total number of outpatient appointments – 401,712
  • Total number of planned procedures (inpatient and day cases) – 32,838 (of which 70% done as day cases)
  • Emergency admissions – 44,433
  • Births – 5,607

Useful Info

Change your appointment

If for any reason you are unable to make your appointment, please tell us as soon as possible so that we can give your appointment to another patient.

Cancel or change your appointment online

Our five-year strategic plan

This document sets out the Trust's key strategic objectives spanning 2014 to 2015.

Five-year strategic plan

Improving outcomes for our patients

Read out improving patient outcomes strategy to find out more about our work to ensure the care experienced by our patients can be improved even further through to 2018.

Improving outcomes strategy

DisabledGo accessibility guide

The Trust has worked with DisabledGo to provide a detailed accessibility guide for all of our departments, wards and services at the Lister - which includes information on lighting, signage, doors, ramps and more.

Click here to view the guide.

Website feedback

We're always looking for your views on our website so we can improve it.

Website feedback survey