Many patients with long-term conditions, or following hospital treatment, do not need regular follow-up appointments with our hospital team.
As part of the Outpatient Improvement Programme we have developed a patient-initiated follow-up (PIFU) service. This has been specifically designed for patients with long-term conditions or treatment to allow them to contact clinical teams if they feel they need to, rather than having a prearranged or regularly-scheduled appointment. This means you avoid unnecessary appointments, saving you time and stress.
If PIFU is available and suitable for you, the healthcare professional responsible for your care will discuss this option with you and, if you are happy, will place you on to the PIFU service.
How PIFU works
You will not be given a routine follow-up appointment as you may have been in the past, instead you will need to contact your service directly to arrange an appointment if and when you need one.
The healthcare professional responsible for your care will tell you what symptoms or complications after treatment to look out for that would mean you should make an appointment.
They will also provide you with the information you need on how to contact their service to arrange this if you need to.
You will also be told how long the PIFU service will be available to you. This will depend on what you are being treated for. If you do not need an appointment within the specified time period, you will be discharged from the service and your GP will be notified.
If you have any future symptoms you will need to contact your GP. They will re-refer you if you need to be seen again.
How do I book an appointment?
It is quick and easy to book an appointment when you need one.
To arrange a PIFU appointment you must:
- Have agreed with the healthcare professional responsible for your care that PIFU is appropriate for you and have been given the relevant information.
- Contact us within the timeframe advised by your healthcare professional following the information provided to you on the PIFU leaflet.
|Specialty name||Contact number||Opening hours (excluding bank holidays)||PIFU patient information leaflet|
|Breast||01438 288616||Monday to Friday, 9am to 4pm||Breast information leaflet|
|Ear, Nose and Throat||07833 200 557||Monday 10am to 12noon, Wednesday 2pm to 5pm, and Friday 10am to 12noon||Ear, Nose and Throat information leaflet|
|Neurology||01438 288616||Monday to Friday, 9am to 4pm||Neurology information leaflet|
|Urology||01438 288616||Monday to Friday, 9am to 4pm||Urology information leaflet|