Visitors are welcome on our wards as this can help our patients feel better. When visiting, please note:
- We aim to offer open visiting times on most wards, unfortunately this is not possible in some specialist/critical care areas.
- It is important that patients get the rest they need so please plan visiting times with family and friends. Visitors also need rest, so make sure that you have regular breaks from visiting.
- In the mornings there will be medical staff ward rounds and patients will be receiving clinical care. Visitors may be asked to leave the bay if patients require privacy at this time. If you wish to be present during your relative/friends review please discuss this with the nurse in charge.
- We support protected mealtimes. Visitors should avoid visiting during mealtimes unless helping their relative/friend to eat their meal. If you would like to find out when protected mealtimes are, please call the ward directly.
- If you need to visit outside of the stated visiting times, please discuss this with the nurse in charge in advance.
- Children can only visit in certain circumstances. Please discuss this with the nurse in charge of the ward before your visit to avoid disappointment. If children visit, they must be supervised at all times.
Visitors are requested to be aware of the following to help protect our patients:
- If you are unwell, please do not come to visit.
- Please wash your hands on arrival and when leaving the ward using the alcohol hand foam provided.
- Ensure that there are no more than two visitors per bed at any one time. This is to make sure that our patients get the rest they need and other patients are not disturbed.
- Please do not sit on the bed.
- Please keep noise levels to a minimum and put your mobile phone on silent. The patient you are visiting may tire easily and other patients on the ward may be resting.
Our Visitors Charter sets out what our staff will do for visitors and what we expect of visitors to our wards. Our priority is caring for our patients, but we will do our best to be flexible to the needs of visitors.