The death of a loved one is a very difficult time; we offer you our condolences at this sad time.
The bereavement services are here to offer you practical and emotional support. If your loved one passed away in the hospital and you were able to be with them the hospital staff should have given you a copy of the bereavement booklet, if you did not receive a booklet please use the link below to access an electric copy on the Bereavement support website.
If your loved one passed away in the community please refer to the community section for guidance on what happens next or please call us to discuss this.
The Bereavement Office is open for telephone enquiries and appointments from 9am – 3.30pm Monday to Friday. We understand that some people would rather have a face to face discussion rather than over the telephone, so if you would prefer this please contact the office to book an appointment with a member of staff so that we can make sure that we have a private room available for you.
Please call the Bereavement Assistant on 01438 284634, If your call goes through to the voicemail service, it is because we may be talking to another family on the phone. If you leave a message we will return your call as soon as possible.
Please note: The Bereavement Office is closed at weekends and during public holidays. The office will not be attended until the next normal working day. It is possible for you to leave a message on our confidential voicemail system during these times.
How to find us
When visiting the Bereavement Office you will need to enter the hospital via the main entrance, and follow the main corridor all the way down to the orange zone where you will see signage for the bereavement waiting area. Please note this area is not staffed, please use the telephone on the wall and follow and the instructions to alert us that you are in the waiting area and a member of staff will attend.
Our Mortuary team
The Lister Hospital Mortuary department is responsible for taking care of the deceased until the next of kin have instructed a Funeral Director.
- Nicola Wright – Mortuary & Bereavement Manager
- April Valentine – Anatomical Pathology Technician
- Rosie Tanton – Anatomical Pathology Technician
- Michelle Johnson – Mortuary & Bereavement Assistant
To speak to our paediatric bereavement officer, please contact Jackie Head via 01438 285451.
Alternatively, for bereavement advice and support please contact the bereavement assistant Marian Simmons via 01438 284634.
