Inpatient and outpatient services are provided from the Lister, whilst the New QEII and Hertford County hospitals provide only an outpatient service. All operations, including all children’s day case procedures, take place at the Lister.
There is an on-call service at the Lister available 24 hours a day, seven days a week for emergency GP referrals. Referral is made to the ENT bleep holder who will decide whether the patient needs urgent review or can be booked into the emergency clinic that runs from Monday to Friday, from 9.30am to 12.30pm. The bleep holder should be able to book an appointment in the ENT clinic in real time. For less severe cases, our specialist nurse can provide you with expert help on allergies, ear care and assessing the need for, and arranging of, tonsil surgery.
Our staff
There are eight specialist ENT Consultants:
- Mr Adam Frosh (sinus disorders; reshaping and reconstructing the nose; allergy and sinusitis; disorder of the voice; and general ENT conditions)
- Mr James Quinn (otology and paediatric ENT)
- Mr George Mochloulis (head and neck; thyroid)
- Miss Marie Lyons (paediatric ENT; benign head and neck)
- Miss Joanna Stephens (general ENT, rhinology and benign laryngology)
- Mr Ananth Vijendren (adult and paediatric otology, balance, hearing reconstruction and implantation, head and neck lumps)
- Mr. Panos Dimitriadis (head and neck, thyroid and parathyroid surgery, balance, general adult and paediatric ENT)
- Mr. Anant Patel (head and neck, thyroid and parathyroid surgery, general adult and paediatric ENT)
We also have four specialty registrars, two specialty doctors, one senior and three junior clinical fellows as well as a Research fellow and a post-CCT fellow in Thyroid and Parathyroid surgery (post accredited by the Royal College of Surgeons of England). They are supported by an expert and dedicated team of nurses and administrative staff.
Specialist clinics
- Head and neck clinic – Mr Mochloulis, Mr. Patel, Mr. Dimitriadis
- Head and neck lump clinic – Mr Mochloulis, Mr. Patel, Mr. Dimitriadis
- 2 week cancer wait clinic and MDT- Mr Mochloulis, Mr. Patel, Mr. Dimitriadis
- Balance clinic – Mr Quinn, Mr Vijendren, Mr. Dimitriadis
- Voice clinic – Mr Frosh
- Allergy clinic – Mr Frosh
- Smell clinic – Ms Stephens
- Adult and paediatric hearing MDT – Mr Vijendren
We offer a full range of specialist surgery including:
- Tonsillectomy and adenoidectomy
- Grommet insertion
- Cholesteatoma surgery
- Myringoplasty
- Ossiculoplasty
- Middle ear reconstruction
- Advanced adult and paediatric otology and neuro-otology
- Rhinoplasty
- Septoplasty
- Functional endoscopic sinus surgery (FESS)
- Surgery for head and neck malignancy
- Thyroid and parathyroid surgery
- Management of trauma to the head and neck
- Salivary gland surgery
- Voice surgery
- Laser surgery
- Surgery for snoring
- Bone conducting hearing implants
Ambient Voice Technology (AVT)
At East and North Hertfordshire Teaching NHS Trust (ENHT), we are conducting a controlled trial of ambient voice technology (AVT). This will give us a better understanding of how this technology can help support our clinicians during patient appointments.
AVT is a secure digital tool that uses Artificial Intelligence (AI) to listen to and record the conversation during an appointment or consultation and helps clinicians create notes and a follow up letter.
Clinicians review the draft letter and make any changes necessary. AVT does not make decisions about patient care and does not replace clinical oversight.
The aim is to give clinicians more time to focus on their patients and less time making notes. By reducing the administrative work involved in documenting appointments, AVT helps clinicians spend more time listening, talking, and providing care.
We are starting with a controlled AVT trial of in our Ear, Nose and Throat (ENT) clinics, and appointments for pre-operative assessment (POA – before you have surgery).
