The Friends and Family Test is a simple question which asks patients ‘Overall, how was your experience of our service?’ Patients are encouraged to fill in one of our surveys to give us feedback about their experience so we can make changes and improvements to the services we provide. The Friends and Family Test survey is available for all inpatients, day case, A&E, maternity and outpatients to answer.
The Friends and Family Test (FFT) survey is available for all inpatients, day case, emergency department/urgent care centre, maternity and outpatients to answer.
You can complete the FFT here:
- Inpatient/Day Case FFT
- Outpatient FFT
- Emergency Department/Urgent Care Centre FFT
- Maternity – Antenatal FFT
- Maternity – Birth FFT
- Maternity – Postnatal FFT
- Maternity – Community Midwifery FFT
For more information about the FFT:
[this information is updated monthly]
Friends and Family Test results – December 2020
|December 2020||% rate experience very good/good||% rate experience poor/very poor||Number of responses|
|Inpatients and day cases||96.65||0.46||657|