Contact Us


  • Telephone 01438 314333
  • Email (for care and appointment related enquiries only) 

If you are a patient at one of our hospitals please provide us with your full name, date of birth, address and NHS number (located on any letter or document you have received from the NHS, such as prescriptions, test results, and appointment letters). This will help us respond to your enquiry more quickly.

Complaints and feedback

We always welcome your feedback. If you would like to make a complaint or provide us with feedback on our services, please send this in writing to:

Chief Executive,
East and North Hertfordshire NHS Trust,
Lister hospital,
Coreys Mill Lane,

Or email

Find out more about making a complaint

Website feedback

If you have spotted a mistake or link that is not working please contact our web team by email

Media Enquiries

If you are a journalist and have a media enquiry, contact our press office:

  • 01438 285362 (normal office hours only)
  • 01438 314333 (out of hours contact the duty press officer via switchboard)
  • Email:

Live in Hertfordshire and feeling unwell?

You can find out about your local NHS services on the NHS website.