Support with your medication
The trust provides information for patients to help support them with their medication, including a helpline and patient leaflets. More information about this can be on the Patient medication support page
Our pharmacy service has departments at the Lister and New QEII hospitals, as well as the Mount Vernon Cancer Centre. Between them they provide a range of services for the Trust’s patients as well as in the case of the Lister team, for the mental health unit on the hospital site run by the Hertfordshire Partnership NHS Foundation Trust. The same two pharmacy teams also provide services to some community hospitals and clinics, as well as to GPs. Click here to find out more.
Please note that the Trust’s pharmacy teams at the Lister, New QEII and Mount Vernon can only dispense medications prescribed by hospital clinical staff – it is not possible to process prescriptions written by GPs, including GP out-of-hours services, or other community healthcare professionals. If you need to find a late opening high street pharmacy, please check out the information held by NHS Hertfordshire on its website.
Hospital pharmacy opening hours
Monday, Tuesday, Wednesday and Friday: 9.00 am to 5.30 pm (excluding bank holidays)
Thursday: 9.30 am to 5.30 pm
Saturday: 9.00 am to 12.00 pm
Monday to Friday: 9.00 am to 5.00 pm (exc. bank holidays)
Mount Vernon Cancer Centre
Monday to Friday: 9.00 am to 5.00 pm
Saturday: 9.30 am to 12.30 pm
Collecting your prescription
When collecting your hospital prescription, you can wait in one of our seating areas or drop your prescription off and return later to pick it up – it’s probably wise to ask a pharmacist when you should return.
If you receive a prescription at your outpatient appointment you will need to pay the standard prescription charge (unless you are exempt from charges). You can pay using cash or debit/credit card.
Medicines Delivery Service
The East and North Hertfordshire NHS Trust pharmacy department provides a medicines delivery service for patients who are unable to travel to the hospital to collect their medications. Please contact the outpatient pharmacy department at 01438285509 for more information.
Applying for a pre-registration pharmacist post
The Lister has four pre-registration places each year, commencing in July. Applications are made via the ORIEL system. Information about our pre-registration programme is available on this presentation and sample timetable.
- Click here for the East and North Hertfordshire NHS Trust’s Prescribing Guide, a Pharmacy developed prescribing tool.