In April 2022 the Trust launched the DAISY Awards – an international recognition programme that honours and celebrates the skilful, compassionate care nurses, midwives and clinical support workers provide every day.
Between April 2023 and September 2023, 12 members of staff were recognised with a DAISY Award.
Thank you to our hospitals’ charity for making the DAISY Awards possible.
You can find out more about our amazing winners from the second year of the DAISY Awards below.
Kathy was nominated for a DAISY Award for consistently delivering compassionate patient and family centered care, always prioritising the patient and family’s needs and acting as an advocate where necessary. Not only does Kathy support our patients and their family, but also goes above and beyond for her colleagues ensuring everyone’s voice is heard.
At short notice Shyna had to quickly step-up into a new lead nurse role at the Trust when a colleague was taken sick – something which Shyna did with great skill, dedication and compassion. To ensure she could deliver the best possible care for her patients, she worked hard to develop the skills and knowledge necessary and established a good rapport with patients to support them through their care.
Amanda showed care and attention to a woman, who gave birth at the Lister, and also to her partner. Amanda helped the couple feel calm, relaxed and reassured about what would happen during the birth of their little girl. The family said they were “forever grateful and thankful” for the care Amanda gave.
When a patient was referred to the Lister for sepsis, she was transferred to Patience’s care whilst recovering from treatment. During 3 months, Patience understood what was needed and provided smooth, complication free care, often going above and beyond to ensure the patient was well-looked after and recovered well.
After a patient’s brother was admitted to hospital, Rebecca ensured that the family were kept well up-to-date with information relating to their loved one – including that he had eaten most of his dinner, was keeping well hydrated and that he managed to get out of bed. By taking the time to provide this information to the patient’s loved ones they felt reassured and confident that he was being well looked after.
Dionne provided fantastic care following a complicated and dangerous birth, which involved a placental abruption. Dionne went above and beyond during a very hard physical and emotional journey for the patient, taking the time to answer questions, explaining everything clearly and calmly and taking the time to ensure they felt supported.
Claudia was nominated for a DAISY Award by two patients after consistently providing patient-centered care that goes above and beyond expectations. Claudia goes the extra mile to make a significant difference to patients’ lives – caring for both physical health but also emotional and psychological needs, ensuring a holistic healing process. Claudia is an inspiring role model to her colleagues, fostering a culture of excellence and compassion within her team.
“From the moment we met Dede we knew we were in safe hands” – those were the words of the partner of one of our women who gave birth at the Lister in April 2022, following the very sad loss of their baby at another Trust in January 2022. Dede helped ensure both the patient and their partner felt at ease. Dede was present at all appointments, as well as the birth ensuring they felt less anxious and as at ease as possible. Given their previous experiences, Dede made such a difference to the woman and her partner.
Eleanor is passionate about delivering high standards of care to all children she supports and is committed to caring for children with complex needs; this has included applying for the Roald Dahl award to pay for a nurse who can work on the ward to co-ordinate discharges for children. The member of staff who nominated Eleanor “could not be happier that her hard work and passion has paid off”.
Elaine recently supported an individual who was the victim of very serious domestic abuse. The patient was reluctant to engage in services due to an adverse past experience with a community-based provider. However, Elaine quickly recognised the risk to the patient and spent a huge amount of time emotionally supporting them to gain their trust. Elaine encouraged and assisted the individual whilst they accessed the highest level of specialist support in order to achieve an outcome which will best protect the victim from abuse in the future.
We’d also like to celebrate Julie Deacon and Danielle Whittaker who have also received DAISY Awards. Julie and Danielle will be receiving their awards at local ceremonies and we’ll share more about why they won their awards very soon.