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Services available at: New QEII Hospital
Our department at the New QEII Hospital provides rapid care, assessment and treatment for a patients without the need for these patients to be admitted to hospital.
| Location | New QEII Hospital, Howlands, Welwyn Garden City, AL7 4HQ Level 1, Yellow Zone |
| Contact details | 01707 247 567 [email protected] |
| Open times | Monday to Friday: 8am – 6.30pm Saturday and Sunday: 9am – 3pm |
Community referrals are made via your GP, who will contact our Acute Care Coordinator (07500 792616).
You can also be referred to us by our Emergency Department (ED) or Urgent Treatment Centre (UTC).
Please don’t arrive at the ACC or MDU department without an appointment, as you may not be seen.
Examples of suitable patients:
ACC
- Suspected DVT
- Intravenous antibiotics (OPAT)
- Early post discharge review (face-to-face assessment, blood tests, symptom review, anticoagulation management)
MDU
- Planned procedures such as endocrine tests (including short synacthen tests and day curves)
- Ascitic drains (for fluid in the abdomen)
- Peripherally inserted central catheter (PICC)
- Blood and/ or platelet transfusions
- Infusions such as iron and immunoglobulin
The time patients spend in our department will depend on what assessment, investigation or treatment you need and who you need to see. You will usually have some observations taken when you arrive (blood pressure, heart rate and temperature) before you are seen by a member of the team.
The clinical team who are looking after you will keep you informed throughout your stay, but please ask if you have any questions.
For more information, you can access our Ambulatory Care Centre (ACC) and Medical Day Unit (MDU).
We encourage patients to complete a Friends and Family Test survey while on the unit or after discharge to provide feedback on our care.
