This page contains information and dates for this year’s Patient-Led Assessments of the Care Environment (PLACE).
What is Patient-Led Assessments of the Care Environment (PLACE)?
Every NHS patient should be cared for with compassion and dignity in a clean, safe environment. If there are areas of our service that need improvements, this should be brought to our attention so that we can take action.
PLACE assessments allow our patients and members of the community to come to our hospitals and assess how the environment supports the provision of clinical care, looking at food, cleanliness, general building maintenance and how our services support the care of those with dementia or with a disability.
How often do these assessments take place?
PLACE takes place annually
Who is eligible to take part?
Any patients or members of the local community can take part, and we are encouraging as many people to join the assessment as possible to ensure improvements reflect as many voices as possible.
Why are their no PLACE assessments at New QEII or Hertford County Hospital?
PLACE assessments are only required to take place where a hospital has inpatients.
How is my feedback used to make changes?
Results are published to help drive improvements in the care environment. Your assessments will provide motivation for improvement by providing a clear message, directly from patients, about how the environment or services might be enhanced.
How you can get involved?
Applications are now open for this year. If you would like to take part, please email our PLACE team.
