General information and advice about the Trust’s emergency department services
We have a full emergency department at the Lister and an urgent care centre service at the New QEII. The difference is that the Lister A&E / Emergency department provides specialist support to those requiring emergency surgery, stroke, cardiac or neonatal care – services that are not available at the New QEII.
Taken together, however, they provide services 24 hours a day, 365 days a year. Our emergency department and urgent care centre teams cover the whole of east and north Hertfordshire, as well as south Bedfordshire– a population of around 600,000 people. This means that:
- We see more than 135,000 patients a year
- Around 25% of those who come into our A&E departments are children
- About 21% of the patients we treat are admitted to hospital
In December 2014, the fourth and final redevelopment phase of the £19 million investment to transform the emergency department at the Lister Hospital was completed. The department, which is now three times as big and much better laid, now has its own dedicated CT scanner.
Services for adults
New QEII – A 24/7 Urgent Care Centre that treats adults with minor injuries and illnesses, 24-hours a day, every day of the week. No appointment is necessary.
Lister – Full A&E / emergency department service, 24 hours a day, every day of the week
Services for children and babies
Lister– Full specialist children’s A&E / emergency department service, 24 hours a day, every day of the week
New QEII – A 24/7 Urgent Care Centre that treats children of all ages with minor injuries and illnesses, 24-hours a day, every day of the week. No appointment is necessary.