How you can help

Our staff are working hard to reduce infections in our hospitals. When you come into hospital as a visitor or patient, there are a few simple things you can do to help.

Clean your hands

Please clean your hands using alcohol gel or soap and water when:

  • Entering or leaving a ward or department
  • Before eating or drinking
  • After using the toilet
  • After leaving an isolation area
  • Before you go home
  • Before and after helping to feed a patient

Please wash your hands with soap and water

  • When you can see your hands are dirty
  • When you are a patient with or visiting someone with C. difficile or the Norovirus

Talk to our staff

  • If you see them not washing their hands, please challenge them and ask them to do so.
  • If you spot a spillage or an area of a ward that is not clean, please let our staff know.
  • If you have concerns about infection control, please talk to our staff who can answer your questions.

When you are visiting a patient

  • If you are feeling unwell please stay at home. You can phone the ward to find out how the patient is.
  • Don’t bring small children into the ward. In certain circumstances we realise this may not possible and ask that you please discuss it with the sister in charge of the ward before bringing them along with you.
  • If you are visiting more than one patient and one of them has an infection please visit this person last – and remember to wash your hands before and after your visit.

Patients & Visitors