Staff recognised for making a difference in CQC Driving Improvement report

Two members of staff have been recognised by the Care Quality Commission (CQC) as individuals who are making a difference at their NHS Trust.

The report, called Driving improvement, highlights the work Enda Gallagher (prevention and adult safeguarding nurse) and Hannah Gardner (Admiral Nurse) do to reduce patient falls and improve care for those living with dementia.

Above: Hannah Gardner and Enda Gallagher 

As the Trust’s Admiral Nurse, Hannah Gardner has helped develop dementia and delirium pathways and works closely with the community team so that patients with dementia are supported – from their admission to when they are discharged.  This has helped provide a better experience for patients living with dementia and their families.

Enda Gallagher has been the Trust’s falls prevention nurse since 2013 and inpatient falls have reduced by 50% since then. He works with clinical staff to provide them with training and feedback on incidents, ensuring that staff have the right knowledge to prevent falls. 

Speaking about the report, the Trust’s director of nursing, Rachael Corser, said:

“Enda is a keen advocate for patient safety and has previously received a prestigious Mary Seacole award. He has played a key part introducing a number of fall prevention initiatives at the Trust and continues to think of innovative ways engage with and train staff.

“Not only has Hannah helped introduce dementia care and delirium pathways – which help staff deliver good dementia care and raise awareness of delirium – she also provides staff that come into regular contact with people living with dementia training, so they can provide patients and families with the best support possible whilst they’re in hospital.

“I’m pleased that their work has been recognised by the CQC and I’m proud for all that they do to help make things better for our patients.”