A&E well-being room refurbished thanks to Friends of Lister donation

Lister A&E’s well-being room has been refurbished, thanks to a donation from the Friends of Lister.

The room provides a safe and welcoming area for vulnerable patients to be looked after whilst they wait to be been seen by specialist teams, such as those who help patients suffering with issues relating to their mental health.

The Friends of Lister donated £5,000 towards the refurbishment of the room and the East and North Hertfordshire CCG and Hertfordshire Partnership NHS Foundation Trust also agreed to contribute the same amount each.

Above: Members of the Friends of Lister with Trust staff in the newly refurbished room. 

Some of the money has been spent on the installation of a flat-screen TV and upgrading the air conditioning system, which has helped reduce background noise that some patients have found stressful. The room has also been re-painted and new flooring has been added.

The Trust’s director of nursing, Liz Lees, said:

“Some of the feedback from patients and colleagues about the old well-being room suggested that it wasn’t a particularly welcoming environment for people who may be going through a difficult time. With the help and support from the Friends of Lister, and our colleagues at the East and North Hertfordshire CCG and the Hertfordshire Partnership NHS Foundation Trust, we have been able to refurbish the room and make it a more appropriate place for patients to stay whilst they’re waiting for further treatment.”

Lynda Simmons, treasurer and secretary for the Friends of Lister, said:

“We are extremely pleased to donate towards to the refurbishment of the well-being room in Lister’s A&E. There has been an increase of people going to A&E with mental health and other issues, that’s why the Friends of Lister felt it was really important to support the refurbishment of the room, so that people going through difficult times can be given the best possible care.”