We welcome and values the views of our patients, their families and carers, visitors and our communities, and we want you to help us improve our services, so that we are focusing on the things that matter most to you.
There’s a number of opportunities below to get involved with our Trust – and links to a form to express your interest. If you have any questions please email our membership team.
Our opportunities include (click on the link to jump to the right part of the page):
- Could you be a Patient Safety Partner – closes 27 April 2023
- Help us to review our public information for our new online patient portal
- Patients and carers – please share your stories with us
- Reducing the risk of blood clots in hospital
- Get involved in our Harm-free Care Programme
- Join our People in Partnership Council
Become a Patient Safety Partner – closes 27 April 2023
The Patient Safety Partner (PSP) role is a new and evolving role developed by NHS England to help improve patient safety. We are looking to recruit three PSPs who will work alongside our staff to influence and improve safety within our local health and care system. PSPs can be patients, carers, family members or other lay people (including NHS staff from another organisation).
Click here to find out more about the role of Patient Safety Partner, and to apply.
Help us to review our public information for our new online patient portal
We are changing the way we communicate with our patients about their outpatient appointments. In the coming months, a new Patient Portal will replace paper letters with an online service where patients can view all their appointment details using quick links via the NHS App.
We’re looking for people to help us review our information about the Patient Portal, to ensure that it makes sense – likely looking at our materials once, giving feedback, then reviewing them again.
We’re particularly looking for people who have regular outpatient appointments at any of our hospitals, or people who care for someone who has regular outpatient appointments.
You will be able to do this remotely, through either email, phone calls or online meetings.
Click here to register your interest in helping us review our information about the Patient Portal.
Patients and carers – please share your stories with us
As a trust we learn most from the people who use our services and the people who work here. We are looking for patients, carers or family members who have used any of our services to tell us your stories.
We use these stories to learn from what went well so we can do more of those things and in some cases we learn from when things didn’t go well or according to plan. These stories can be told in different ways, face-to-face, on short video clips or they can be written down. We listen to what matters most and then make improvements based on what we hear.
If you have a story to tell we would like to hear from you. You can agree to the format we use to record your story and what we can do with this once you have told it.
Click here to find out more and register your interest in sharing your story with us.
Reducing the risk of blood clots in hospital
We’re looking for patient partners to join our project to reduce blood clots in hospital.
Patients in hospital are more at risk of developing venous thromboembolisms (VTEs), which include clots in the lungs, and deep veins – and this risk continues for 90 days after hospital stay.
Our project is looking to improve and increase risk assessments for VTE, so that patients who are most at risk are identified early and action taken to reduce the chance of blood clots.
Our patient partners will:
- Help us to review patient information leaflets
- Talk to doctors, nurses and other staff about your experience of having a VTE or blood clot
- Help us to look at other ways to improve
The project is due to run for at least a year from February 2023, and you can join us for as long or short a period as you’d like. We’re looking for a commitment of 30-60 minutes a fortnight.
We are ideally looking for patients who have had a VTE or blood clot in hospital or just after being in hospital, or family members of patients who can talk about the experience.
You may be required to attend the Lister Hospital. Travel expenses will be paid.
Click here to register your interest for the project to reduce blood clots.
Get involved in our Harm-free Care Programme
The aim of our programme is to improve the experience and safety for our patients who use our services, aiming to reduce avoidable harms for our patients in the following areas:
- Nutrition and hydration (eating and drinking – includes assessment of food and/or fluid needs)
- Falls
- Skin damage such as pressure ulcers
- Blood clots
- Harms related to medication error incidents (missed or delayed medications)
- Catheter-associated bladder infections,
- Improving how patient information is communicated between healthcare staff to enable them to deliver care in a safe and timely manner
Our patient partners will:
- Act in an advisory role to the programme board team
- Help us to review patient information leaflets
- Talk to doctors, nurses and other staff about your experiences in the above areas
- Help us to look at other ways to improve
The programme board meets once a month.
- Local team projects will run for up to a year (sometimes longer)
- We would like help for as long as you would like on any one or more of the above
- A minimum of 30 minutes to 1 hour once a month or more but this can be negotiated.
You may be required to attend the Lister Hospital. Travel expenses will be paid.
We are ideally looking for patients who have had an experience or interest with any one of the above in hospital or family members of patients who can talk about the experience.
Click here to register your interest for the Harm-free Care Programme.
Join our People in Partnership Council
All NHS trusts should be working closely with people with who have experience of their services, to help focus on where and how best to make the improvements that matter most. We would like to do this more and we would like to do this well.
We’d like to improve how we work in partnership with our patients and carers – how we recruit patient partners, support them and ensure that the processes of working with us is as easy as possible.
We are looking for patients and carers to help advise us on how best to do this, as we ask patients and the public to be more involved in our improvements across the Trust.
The project will run for a year. We would like help for as long as our patient partners would like to help. We meet monthly for an hour and there may be a few hours a month when we ask partners for help outside of these meetings.
You may be required to attend the Lister Hospital. Travel expenses will be paid and training will be provided.
Click here to register your interest in joining our People in Partnership Council.
