Safeguarding adults & children

Our Trust is committed to the safeguarding and welfare of vulnerable adults and children.  All of our staff have a duty to uphold the values of our Trust and safeguarding is everyone’s business.  Our director of nursing and patient experience is the the Trust’s executive board director responsible for safeguarding.

Safeguarding children and young people

Children have a right to be kept safe from harm, abuse or neglect.

Our Trust’s child protection team, children’s nurses and doctors, work closely with Hertfordshire County Council’s Children, Schools and Families team when concerns about a child’s safety or protection are raised.

Our Trust has a named nurse and named doctor who lead on issues related to child protection.

If you suspect for any reason that a child is being abused or neglected, please contact the following numbers:

  • The police – dial 999
  • Hertfordshire County Council’s Children, Schools and Families team –  0300 123 4043 (including out-of-hours)
  • Hertfordshire Police’s child abuse investigation unit can be contacted on 0845 33 00 222.

This is a specialist team that is a department within the police with Hertfordshire wide responsibility for undertaking child protection investigations.

Our policy for Safeguarding Children

You can find more information about safeguarding children on the Hertfordshire County Council website

Safeguarding adults

Adult safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect (Care Act 2014).  Our staff work closely with Hertfordshire Health and Community Services safeguarding teams, Clinical Commissioning Groups and the Hertfordshire Safeguarding Adults Board to safeguard adults at risk.

The Trust has a named nurse for adult safeguarding and named doctor, who lead on issues related to adult safeguarding.  In doing so, they work with clinical teams and Hertfordshire Health and Community Services safeguarding and social work teams.

Adults at risk are those who:

  • Have needs for care and support
  • Are experiencing, or at risk of, abuse or neglect
  • As a result of their care and support needs are unable to protect themselves from either the risk of, or the experience of abuse or neglect

Abuse and neglect include:

  • Physical abuse
  • Domestic violence, including psychological, physical, sexual, financial, emotional abuse, or so called honour-based violence
  • Sexual abuse
  • Psychological abuse
  • Financial or material abuse
  • Modern Slavery
  • Discriminatory abuse
  • Organisational abuse
  • Neglect and acts of omission
  • Self-neglect

You will find more information about safeguarding adults from abuse or neglect on the Hertfordshire Safeguarding Adults Board website

If you have concerns that an adult is being abused contact:

  • Health and Community Services – 0300 123 4042 (24 hour advice)
  • Hertfordshire Partnership University NHS Foundation Trust (for adults receiving mental health services) – 0300 777 0707
  • If there is danger to life, a risk of injury or a crime is taking place telephone the police on 999
  • If you are concerned about a patient in one of the Trust’s hospitals, contact the adult safeguarding nurse or a matron via the Trust’s switchboard (01438 314333)

Alternatively if you are seeing a public service professional, such as a social worker, nurse, midwife, doctor, police or probation officer, you can share your concerns with them.  They can advise you about what to do next.

Our policy for safeguarding vulnerable adults from abuse – updated 2015

Safeguarding adults annual report for 2014/15

Our safeguarding adults at risk information leaflet

Useful Info

Childrens Pledges

We are committed to improving the health outcomes of our children and young people so that they become amongst the best in the world.