About the Friends and Family Test
The Friends and Family Test is one simple question which asks patients how likely they would be to recommend our ward or department to their friends and family if they needed similar care or treatment. Friends and Family Test feedback from patients is used alongside our patient surveys and other information sources to improve further the services provided for our patients.
The Friends and Family Test survey is available for all inpatients, day case, A&E, maternity and outpatients to answer.
The Trust’s Friends and Family Test results – March 2017
|March 2017||% patients would recommend||% patients would not recommend||Number of patients responded|
|Inpatients and day cases||97.27%||0.55%||2,344|
The Friends and Family Test results are published on NHS Choices so patients can see how healthcare services compare. Find out more about the Friends and Family Test:
- Friends and Family test – short guide for patients
- Friends and Family test – short guide for staff
- Friends and Family Test, Maternity Services – a short guide for parents
Contact us For more information please call or email us (firstname.lastname@example.org or 01438 284378).