Our Trust offers a range of outpatient services across three hospital – Lister hospital, QEII hospital and Hertford County hospital. These services are supported by contact centres based at the Lister and QEII
Our contact centres are based ar:.
Lister hospital – Old School of Nursing, Lister Hospital, Corey’s Mill Lane, Stevenage, SG1 4AB (Internal Location Code L97)
QEII hospital– South Block, Queen Elizabeth II Hospitals, Howlands, Welwyn Garden City, AL7 4HQ (Internal Location Code Q95)
The outpatient department at the Lister hospital is based on Levels 2 & 3 and can be accessed via the hospitals main entrance.
The outpatient department at the QEII hospital site is based on Levels 1 (Breast Unit), 2 & 3 and can be accessed via the main entrance.
Hertford County hospital is a purpose built outpatient facility and all outpatient clinics can be accessed via the main entrance.
Plastic surgery, gynaecology (Lister hospital), renal, and some paediatric outpatient services are managed directly by their speciality.
You can find the location of your appointment on your appointment letter.
If you need to contact the hospital regarding your referral or appointment, please use the appropriate number listed below
|Referrals Lister||01438 284853|
|Referrals HCH & QEII||01707 225259|
|Elderly care HCH & QEII||01707 225287|
|General surgery||01438 284872|
|Gynaecology HCH & QEII||01707 224022|
|Ophthalmology – Lister||01438 284122|
|Ophthalmology – HCH & QEII||01707 225050 or 01707 224485|
|Oral surgery – Lister||01438 284059|
|Oral surgery – HCH & QEII||01707 224022|
|Paediatrics – Lister||01438 284155|
|Paediatrics – HCH & QEII||01707 225429|
|Respiratory medicine – Lister||01438 284963|
|Respiratory medicine – HCH & QEII||01707 224498|
|Orthopaedics||01438 284280 or 01438 284039|
|Orthotics – Lister||01438 284037|
|Orthotics – HCH & QEII||01707 224130|
|Choose & book||01438 285354|
Contact Centre Management Team
Divisional Director – Joanna Carter
Deputy General Manager – Vacant
Outpatient Manager – Wendy Turley-Pound
Lister Hospital Contact Centre Coordinator – Lesley Haskins
Queen Elizabeth II Hospital Contact Centre Coordinator – Margaret Herd
Orthotics Service Manager – Anne Beach
Contact Centre Service Coordinators – Tina Payne and Sharon Tebbutt
If you have any concerns that cannot be resolved by our contact centre specialty teams please do not hesitate to contact a member of the management team, who can be contacted by the hospital switchboard.