We always welcome feedback on our services and patient care.

You can send your suggestions and compliments to our chief executive, Nick Carver, at the address below. You can also comment online on our NHS Choices web pages (see below for more information).

The Chief Executive
East and North Hertfordshire NHS Trust
Lister hospital
Stevenage
SG1 4AB

Comment online on NHS Choices

You can post a message on NHS Choices about your experience at our hospitals. We respond to every comment and make sure that our staff get to see what people have to say about the care and services the Trust provides. There’s no cost to do this and it can also help other people who may be coming to one of our hospitals – either as a patient or visitor.

To post a comment on one of our hospitals please click on the name of the hospital below:
Hertford County
Lister
Mount Vernon Cancer Centre
QEII

Concerns and complaints

If you are unhappy with your experience, please talk to our PALS team about your concerns or make a complaint, so we can improve our services:
PALS team
Complaints