Directions to Hertford County
You can get directions to Hertford County by clicking on the red balloon on the map above and entering your postcode
Maps
Click on the map below to view the Hertford County hospital site map.
Car parking
We do have a pay and display car park, however there are limited spaces and on busy days it can be difficult to find a space. There is a drop-off area by the hospital’s main entrance and we have reserved spaces for people with a disability parking permit.
Parking charges (pay and display)
0 to 20 minutes drop-off zones only free-of-charge
0 to 2 hours £3.60
2 to 5 hours £5.60
5 to 24 hours £8.10
Why we charge for parking
The Trust doesn’t seek to make a profit from parking at any of our hospital sites. Any money that we make from car parks goes back into maintaining our parking facilities.
We believe NHS money should be spent on treating patients. If we do not charge for parking, money intended for patient care will have to be used to provide and maintain parking facilities on the site.
Concessions
We have tickets available from wards and departments for people who are visiting long stay patients or who attend regular appointments:
Charges
Weekly £21.70 (available from the pay and display machines)
Monthly £24.20
3 monthly £36.10
To find out more information on the availability of concessions please speak to Indigo staff in the parking booth within the main car parking area.
Motorbike parking
We have some motorbike parking spaces available free of charge.
Bicycles
Bicycle racks are available near the visitors car park.
Help and advice on getting to your appointment
If you need help with getting to your healthcare appointment, then you should call 0208 045 4254.
Calls to the new number will be answered from 8.00am to 8.00pm on weekdays by helpline assistants. They will advise patients who need information about transport to hospital or health appointments, including assessing their eligibility for non-emergency transport (also known as patient transport service or PTS for short). Journeys can be booked between two weeks and two working days in advance. On the day bookings can sometimes be accommodated but cannot be guaranteed.
For transport to NHS Hospitals or clinics in Bedfordshire and Hertfordshire:
Patients will be assessed and accessible transport booked for those patients whose medical need or mobility means that they cannot travel by any other means (including family and friends, taxi or voluntary car service).
For transport to hospitals or clinics outside Hertfordshire and Bedfordshire:
Call handlers will provide advice and assistance for these journeys.
Patients should have their NHS number to hand when they book a journey.
Patients who are not eligible for the patient transport service will be advised on alternative door-to-door transport options, such as local voluntary car schemes. Please note that the providers of these schemes usually make a charge for their services.
Patients on low incomes can claim reimbursement under the national Healthcare Travel Costs Scheme. Hertford County does not have a cash office, so claims will need to be made either by post using a HC5(T) form, or visiting the cash office at the Lister (open weekdays only).
