Getting to Hertford County

Directions to Hertford County

You can get directions to Hertford County by clicking on the red balloon on the map above and entering your postcode

Maps

Click on the map below to view the Hertford County hospital site map.

Hertford County Hospital map

Car parking

We do have a pay and display car park, however there are limited spaces and on busy days it can be difficult to find a space. There is a drop-off area by the hospital’s main entrance and we have reserved spaces for people with a disability parking permit.

Parking charges (pay and display)
0 to 20 minutes drop-off zones only free-of-charge
0 to 2 hours £3.60
2 to 5 hours £5.60
5 to 24 hours £8.10

Why we charge for parking

The Trust doesn’t seek to make a profit from parking at any of our hospital sites. Any money that we make from car parks goes back into maintaining our parking facilities.

We believe NHS money should be spent on treating patients. If we do not charge for parking, money intended for patient care will have to be used to provide and maintain parking facilities on the site.

Concessions

We have tickets available from wards and departments for people who are visiting long stay patients or who attend regular appointments:

Charges
Weekly £21.70 (available from the pay and display machines)
Monthly £24.20
3 monthly £36.10

To find out more information on the availability of concessions please speak to Vinci staff in the parking booth within the main car parking area.

Motorbike parking

We have some motorbike parking spaces available free of charge.

Bicycles

Bicycle racks are available near the visitors car park.

Help and advice on getting to your appointment

If you need help with getting to your healthcare appointment, then you should call 0208 045 4254.

Calls to the new number will be answered from 8.00am to 8.00pm on weekdays by helpline assistants.  They will advise patients who need information about transport to hospital or health appointments, including assessing their eligibility for non-emergency transport (also known as patient transport service or PTS for short).  Journeys can be booked between two weeks and two working days in advance.  On the day bookings can sometimes be accommodated but cannot be guaranteed.

For transport to NHS Hospitals or clinics in Bedfordshire and Hertfordshire:
Patients will be assessed and accessible transport booked for those patients whose medical need or mobility means that they cannot travel by any other means (including family and friends, taxi or voluntary car service).

For transport to hospitals or clinics outside Hertfordshire and Bedfordshire:
Call handlers will provide advice and assistance for these journeys.

Patients should have their NHS number to hand when they book a journey.

Patients who are not eligible for the patient transport service will be advised on alternative door-to-door transport options, such as local voluntary car schemes.  Please note that the providers of these schemes usually make a charge for their services.

Patients on low incomes can claim reimbursement under the national Healthcare Travel Costs Scheme.   Hertford County does not have a cash office, so claims will need to be made either by post using a HC5(T) form, or visiting the cash office at the Lister (open weekdays only).

Useful Info

Hertford County Hospital

North Road

Hertford

Hertfordshire

SG14 1LP

Telephone: 01438 314333

By train

Nearest train station: Hertford North

For more information on rail journeys, visit the National Rail Enquires website or call National Rail enquiries on 08457 484 950.

National rail enquires website

By bus

There are several buses that stop at Hertford County. For more information on buses stopping at the QEII and a timetable, please go to the travel line south east website

Travel line south east website

Helping you get to hospital

There are a range of services available to help you get to one of our hospitals:

Healthcare travel Costs Scheme

Herts Travellink website

Hertford County hospital