Lister scores better than national NHS average for most patient-led inspection results

The Lister has scored above the national NHS average for the majority of categories in this year’s annual patient-led assessments of the care environment (PLACE), which took place during May 2016 and was published recently by NHS Digital.

The hospital was assessed by a PLACE team, which included members of the public and Healthwatch Hertfordshire, in five categories, with the quality of the Lister’s food, how people with disabilities are supported and the condition, appearance and maintenance of its buildings performing best out of the six categories reviewed. Improvements were also seen in standards of cleanliness.