Trust’s diabetes team wins national 2014 Quality in Care award

Following the Trust’s diabetes team becoming the first in the UK to provide a seven-day-a-week diabetes outreach team consisting of both specialist doctors and nurses, this achievement – which had brought real benefits to the care of hospital patients – recently won one of the prestigious national Quality in Care Diabetes awards.  The award, which was for the best inpatient care initiative category, was announced at a ceremony in Guildford, Surrey last month.

2014 Quality in Care Diabetes award photo

Following negotiations with local clinical commissioning groups, the Trust developed its diabetes  outreach team. It delivers seven-day, proactive ward rounds specifically targeting high-risk patients  and delivering a comprehensive set of interventions. The latter includes patient education and direct clinical input, as well as access to smoking cessation and structured education programmes. The  team’s focus on supporting its colleagues in the Trust’s emergency department colleagues has meant  that readmission is avoided as much as possible and diabetic emergencies are dealt with by  specialists.

Commenting on the award, the Trust’s clinical director for diabetes and endocrine services, Dr Peter  Winocour, said:

“We knew that as one of the first NHS organisations in the UK with a truly seven-day-a-week outreach service supported by specialist nurses and doctors, we could support the care of diabetic patients across the Trust, not just those in our own clinics. It was this unique feature of the service that prompted us to submit for a Quality in Care Diabetes award.

“Whilst winning the award is great recognition from our colleagues nationally about our innovative approach in setting up our diabetes outreach team, it is equally important that local people should have increased confidence that they or anyone they know with diabetes who is admitted to the Lister, for whatever reason, will be receiving a very high standard of care.”

The importance of the diabetes outreach team development in terms of caring for patients was also recognised when a paper on the service’s impact was accepted for publication in the Royal College of Physician’s prestigious Future Hospital Journal.

The Quality in Care (QiC) programme was launched in 2011, bringing the NHS, industry and patient groups closer together to increase joint-working. The programme has the goal of recognising good practice in the UK and providing opportunities for sharing projects and initiatives that, ultimately, will benefit patients. The programme, which comprises QiC Diabetes, QiC Anticoagulation, QiC Hepatitis C and QiC Oncology, aims to recognise, reward and share good practice in patient care within specific treatment areas.